Email adhelp@ucdavis.edu
You may also visit the web site (http://xeda.ucdavis.edu) for more information.
For non-emergency support
Email adhelp@ucdavis.edu for support
If the email is received before Noon on a business day, you will receive
a response that afternoon. If the email is received after Noon, you
will receive a response before Noon on the next business day. A response
does not mean the issue is resolved, but that the XEDA Administrators
are working on the issue.
For emergency support
Contact the Data Center Operations staff at 530-752-1566
The staff will then page the XEDA Administrators in order to resolve
the issue. The Data Center Operations staff is manned 24 hours a day,
7 days a week.
Service Information
Service Monitoring
The XEDA services is monitored 24 hours a day, 7 days a week. The
monitoring system is used by the Data Center for all systems, and will page
a XEDA Administrator within 10 minutes of a problem being detected. For
information on the status of the XEDA service, including the current status
and any planned maintenance, please see
http://status.ucdavis.edu
FAQ
Using the campus spam headers in Outlook 2003:
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